Terms & Conditions

Prices

Prices and product specifications are subject to change without notice. Prices billed will be those in effect at time of shipment. Prices will fluctuate up or down based on the prevailing market conditions for each type of raw material. We reserve the right to update prices due to errors. For questions, call our Customer Care Advocates at 213.892.1583 or email info@gwcnow.com

 

Typographical Errors

All efforts are made to have accurate pricing and product specifications. In the event that a price or product specification is listed incorrectly, we reserve the right to refuse or cancel any orders placed for the product at the incorrect price.

 

Protected Content & Images

All product images are for illustrative purposes only. The actual product you receive may vary. Please refer to the product description for specific details of the product. All images and content on this website are the property of GWC Packaging or used with consent. Images and content may not be reproduced, distributed, modified or re-posted to other websites without the express written permission of GWC Packaging.

 

Notice

GWC Packaging may deliver notice to you by means of email, a general notice on the site, or by other reliable methods, to the address you have provided to us. In the event that a problem occurs with your order, we will attempt to contact you two times via email or phone to resolve the problem. If, after two attempts within seven business days, we are unable to contact you to resolve the issue, we reserve the right to cancel your order. It is the customer’s responsibility to ensure that email spam filters are set to allow these notifications to be received successfully from GWC Packaging.

 

Minimum Order Amount

There is no minimum charge or small order fee on orders shipped domestically, however for orders using local delivery, if the order is under $500.00, there will be a shipping charge.

 

Open Account Payment Terms

Subject to credit approval, all invoices are payable upon receipt. If payment is not received by the due date, all prompt pay discounts (monetary/quantity discounts) are cancelled and full payment is due. Further, additional orders will not be shipped until payment is received in full.

 

Tax Exemption 

Tax exempt customers buying for the first time must provide a copy of their tax exemption certificate within 5 business days of their initial order.  If a valid tax exemption certificate has not been received within 5 business days, the order will be released with assessed tax. Upon receipt of a valid tax-exempt certificate, this tax will be refunded to you.

  

Returns

All returns and/or claims must be made within 5 days of receipt and must be pre-authorized. Please contact customer care at 213-892-1583 for a Return Merchandise Authorization number. This RMA number must be clearly visible on all packages being returned. Unauthorized returns and returns shipped freight collect or COD will be refused.

Items that have been used or altered in anyway are not eligible for Return Authorization. Special orders are not returnable. Upon receipt of your return, the purchase price of the merchandise will be refunded less a re-stocking fee of 15%. Shipping is a service and once initiated, cannot be refunded.

 

Limitation of Liability

GWC Packaging’s liability on claims of any kind, including negligence, shall not exceed the price of the goods or services or part thereof which gives rise to the claim. In no event shall GWC Packaging be liable for any special, incidental, or consequential damages or for damage in the nature of a penalty for the use of, or the inability to use, the goods on this site or the performance of the goods, even if GWC Packaging has been advised of the possibility of such damages.

 

Indemnification

Buyer agrees to indemnify, defend, and hold harmless, GWC Packaging, its officers, directors, employees, agents, licensors and suppliers from and against all losses, expenses, damages and costs, including reasonable attorney’s fees, resulting from any violation of these terms and conditions or any activity related to Buyer’s account (including negligent or wrongful conduct) by Buyer or any other person accessing the site using Buyer’s Internet account.

 

In addition, you agree to assume all responsibility for the contents stored in our containers and are waiving claims that you might otherwise have against us based on the law of other jurisdictions, including your own. Customers agree to clean and sterilize containers purchased for use with the content intended for ingesting, inhaling, applying to persons or living things in accordance with the FDA requirements. 

 

All sales subject to the Terms & Conditions in effect at the time of the sale. Prices and product specifications are subject to change without notice. Prices billed will be those in effect at the time of shipment. Prices will fluctuate up or down based on the prevailing market conditions for each type of raw material

 

Buyer Remedies

All items sold are warranted by the manufacturer against failure caused solely by defective workmanship or material. In the event of any claimed failure of an item caused solely by defective workmanship or material, buyer must give us written notice within 5 days after receipt of shipment. We shall then have a reasonable opportunity to investigate the claim. Should our examination disclose that the item has failed due to causes stated above, we will, upon return of such item, at our option, replace the item without charge or return to the buyer the price paid for such item. The remedies described herein shall be the Buyer's sole and exclusive remedies and no claims for consequential damages or for other damages will be allowed.

 

Buyer Agreement

It is the sole responsibility of the Buyer to determine the suitability of any services and goods including all parts and components of the goods purchased from GWC Packaging. The Buyer should not rely on GWC Packaging in making such determination. Buyer will not order or use any goods or services unless it is satisfied that the goods and services are suitable for Buyer's use. Buyer agrees to store and use all goods and services in a safe manner. GWC Packaging is cautioning Buyer that not all products are compatible with the containers and other goods sold on this website and Buyer agrees not to use any goods with any abrasive, caustic, or acid solutions or any other substance, which may cause injury to persons or property. Buyer agrees to comply with local, state and federal laws governing the use of goods sold by GWC Packaging (including, but not limited to, the purchase of marijuana packaging products).

 

Links to Third Party Sites

This site may display links to third party sites. We are not responsible for the content of such links‚ or for any products‚ services or other materials relating to any linked site‚ or any link contained in a linked site. The display of any link does not imply endorsement by us of the linked site or any content therein. In no event will we be liable‚ directly or indirectly‚ to anyone for any damage or loss arising from or relating to any use‚ continued use or reliance any linked third-party site‚ or any link contained in a linked site.